Production:
After the purchase, the processing time is about 5 –7 business days because each garment is handcrafted for you from scratch in our workshop.
Returns:
You may return your purchase for a replacement or refund within 30 days of receipt.But unauthorized returns and refused packages may not be eligible for refund.
Modify:
Once you finish payment, the order cannot be modified unless your order is not in production. Please make sure all your information is correct before submitting your order.
Tariff Information:
Due to recent tariff changes, please be assured that there will be NO ADDITIONAL FEES for any orders. All costs will be fully covered by 360iMcustom.
Receiving Time
Receiving Time = Processing Time + Shipping Time
Processing Time
5-7 business days
Shipping Time
Standard Shipping: 8-10 business days
Rush DHL / FedEx / UPS Shipping (3-5 business days)
Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.
You will receive a shipping confirmation email once your order is ready to ship.
The fit feels tailored! The quality of the fabric is A-1! Overall, the product far exceeded my expectations! Several people at the state 🏀 playoffs approached me and asked who I purchased it from. The players on the team and other teenagers commented, “…That hoodie is HARD!” In pop culture terms, I learned that “hard” used in this context is the ultimate compliment. My niece begged me to get one in her size! I obliged. Now her sister and mom are asking for replicas 😂 GREAT PRODUCT! Excellent quality!
The customer service at Fans Idea was so helpful, and the quality of the garment is great. I designed a custom jersey for a SZA concert based on an album cover - and the team was willing to go above and beyond with using a giant “S” in place of a number for me. Would definitely recommend for any custom jersey needs. Thank you team!
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